Introducing Model Context Protocol (MCP) Integration | Cognigy
Transform customer engagement with fully pre-trained AI Agents. Explore a wide range of Enterprise AI Agents including AI Voice Agents, AI Agents for Chat & Messaging, AI Agents for Sales & Marketing, and more.
Enterprise-grade Contact Center AI Platform
Explore Cognigy.AI for an AI Agent Manager, visual AI agent creation, and an orchestration engine. Our Agentic AI offers an autonomous, goal-oriented AI workforce powered by LLMs.
Voice Gateway
Access turnkey voice connectivity to any contact center with our Voice Gateway. Utilize Generative AI with enterprise-ready LLMs for CX transformation and Knowledge AI for AI-based semantic search and knowledge management.
AI Capabilities
Benefit from NLU market-leading AI for 100+ languages. Enhance customer journeys with Multimodal CX for cross-channel interactions through xApps. Empower your agents with Agent Copilot, the next-gen agent assist tool for enterprise contact centers.
Live Chat and Insights
Engage customers with AI-powered Live Agent workspaces and leverage Omnichannel reporting and analytics with our Insights suite. Stay informed with the latest trends in conversational AI.
Customer Success Stories
Discover how global enterprises are leveraging Cognigy.AI to create customer service experiences loved by all. Learn from success stories such as the Toyota Innovation Team, Deloitte's AI-powered service transformation, and Lufthansa Group's use of Cognigy.AI for millions of conversations annually.
Additional Resources
Access a variety of resources including guides, white papers, analyst reports, and more. Stay up to date with blog posts, training courses from Cognigy Academy, and showcase shorts demonstrating the capabilities of AI in customer service.
Industry Recognition
Cognigy is recognized as a Leader for Enterprise Conversational AI Platforms and has received various Analyst Reports and Awards. Join us in our mission to make Conversational AI more accessible and explore our diverse ecosystem of partners and events.
The Future of AI Adoption
Learn about the trusted use of AI in customer service automation and the importance of Explainable AI based on the AIC4 criteria catalogue. Discover how Cognigy.AI is driving global AI automation excellence and fostering the next generation of AI specialists.
Contact Us
Reach out to our experts at Cognigy Trust Center for any inquiries or learn more about how we can help your organization secure sensitive data and comply with regulations. Experience the power of Enterprise-Grade AI Adoption with Cognigy.AI today.
