The City of Fort Myers is Expanding its Use of ChatGPT
The city of Fort Myers has significantly increased its utilization of ChatGPT for various tasks. Richard Calkins, the IT Director for the city, mentioned, "I had ChatGPT help me create the agenda item that purchased the enterprise upgrade to ChatGPT."
Calkins initiated a pilot program involving 30 individuals to assess the suitability of ChatGPT for their needs. He mentioned, "We worked with them and said, what would you use it for? And they would tell us, I do a lot of report writing. It takes a long time. So, let's have it generate some reports."
After six months of rigorous testing, the implementation was deemed a success. Calkins expressed, "That saved our clerk's office a lot of hours and a lot of time. What would have probably taken a week to discover by going through lines of code, told us where to look within minutes."
Future Plans
The city's next objective is to develop their own internal AI chatbots. Calkins explained, "So, we can put all of our city documents into it and ask it questions. A lot of big organizations are doing that as well. If you can think of putting your employee handbook out there and all your HR records and all that kind of stuff, and you have a virtual HR assistant."
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