Setting the Benchmark: Malaysia's AI at Work 2.0 Initiative

Published On Tue Mar 25 2025
Setting the Benchmark: Malaysia's AI at Work 2.0 Initiative

Ministry of Digital Malaysia and Google Cloud Launch “AI at Work 2.0” Initiative

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Kuala Lumpur, Malaysia – February 5, 2025 – The Ministry of Digital Malaysia, in collaboration with Google Cloud, today unveiled “AI at Work 2.0,” an enhanced initiative to equip 445,000 public officers with cutting-edge generative AI (gen AI) tools through Google Workspace. This initiative builds on the success of the pilot program launched in December 2024, aiming to revolutionize public service delivery and drive Malaysia’s digital transformation.

Empowering Malaysia's Digital Future

YB Tuan Gobind Singh Deo, Minister of Digital, emphasized the initiative’s role in Malaysia’s digital future: “AI at Work 2.0 underscores our commitment to leveraging next-generation technology to enhance public services and drive economic growth. By integrating gen AI responsibly, we are setting a benchmark for innovation in the region.”

YBhg. Tuan Fabian Bigar, Secretary General, Ministry of Digital, added: “This partnership with Google Cloud accelerates our mission to modernize government operations. By automating routine tasks, our officers can focus on strategic initiatives that deliver greater value to citizens.”

AI At Work 2.0: Digital Ministry And Google's Initiative Set To ...

Rahul Sharma, Managing Director, Public Sector, Asia Pacific, Google Cloud, highlighted the transformative potential: “Malaysia is leading the way in AI adoption, demonstrating how public-private collaboration can yield measurable benefits. We are proud to support this journey through AI at Work 2.0 and our broader investments in the country.”

Remarkable Results and Future Initiatives

The pilot phase, involving 270 officers, achieved remarkable results:

  • Google Workspace with Gemini adheres to stringent global standards, including SOC 1/2/3, ISO 27001/17/18, and ISO 42001, ensuring data security and privacy for all users.

AI at Work 2.0 aligns with Malaysia’s five-year AI technology action plan and Google’s US$2 billion investment in local infrastructure, including a new data center and Cloud region. Additional skilling initiatives, such as Gemini Academy and Google AI Essentials, further support Malaysia’s ambition to become a regional AI leader.

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Digital Transformation and Innovation

The Ministry of Digital Malaysia drives the nation’s digital agenda across three pillars: Digital Government, Digital Economy, and Digital Society, fostering innovation, inclusivity, and sustainable growth.

Google Cloud provides AI-powered solutions to organizations worldwide, enabling transformation through scalable infrastructure, advanced tools, and trusted security.

AI At Work 2.0: Digital Ministry And Google's Initiative Set To ...

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