The Power of Consumer Behavior Insights in Hospitality

Published On Sat Jun 15 2024
The Power of Consumer Behavior Insights in Hospitality

Accommodation | Travolution

RMS Cloud’s Property Management Software is set to revolutionize the hospitality industry, as CEO Dan Brookman of Airship and Toggle explains. By leveraging Google technology and Gemini models, the software aims to deliver exceptional results based on findings from its latest report, produced in collaboration with Microsoft.

Hotel PMS Cloud Based Screenshot

Listening to the Needs

A hotel representative firm has shown a commitment to its team post-pandemic by actively listening to their needs. Similarly, the German brand of privately-run medium and upscale hotels will be utilizing Mews' products to enhance their operations.

Consumer Behavior Insights

James Berry, managing director of Valuedynamx, a Collinson company, emphasizes the critical importance of consumer behavior insights. This strategic approach aims to provide valuable data analytics for holiday property managers, creating new distribution and revenue opportunities.

Tourism Innovation Summit Seville

Industry Developments

Ahead of the show, industry experts have been sharing their opinions on the role and impact of upcoming technologies. Furthermore, Generali’s former Global Head of Digital Transformation will be offering advisory services, while Lynsey Buntine joins an accommodation-only specialist as a Business Development Manager.

Expanding Opportunities

Access Hospitality division is expanding its hotel software portfolio with a new US footprint, catering to the evolving needs of the industry. Additionally, the Tourism Innovation Summit 2024 will host a new edition of the Touristech Startup Fest, aiming to foster innovation and collaboration.

Digital Trends in Tourism Sector

Market Trends

Cost-of-living pressures have resulted in a long-lead summer booking trend, highlighting the shifting dynamics in the travel industry. It is evident that companies like RMS Cloud specializing in property management software play a crucial role in shaping the future of accommodation services.

Hotel PMS Software

Ensuring customer data security is also a top priority, as highlighted by CRIBB Cyber Security’s Conor Byrne. By protecting customer information, businesses can build trust and loyalty among their clients.