Latest News - Unified Communications & Collaboration Tech News
RingCentral and BT have recently launched a CCaaS solution called Cloud Work RingCX, which offers AI and omnichannel support. This collaboration aims to enhance customer communication experiences.
Russian Hackers Exploit Microsoft Teams for Phishing Attacks
Recent reports reveal that Russian hackers are using Microsoft Teams to phish Office 365 accounts. This highlights the importance of cybersecurity measures for collaboration platforms.
Microsoft Teams Monthly Update - February 2025
Stay updated with the latest features and improvements in Microsoft Teams through the monthly update for February 2025. Discover how these updates can enhance your communication and collaboration experiences.
Teleport Transforms UC Migrations into a Seamless Process
UC migrations can be a challenging task, but Teleport has introduced solutions to simplify the process, making it a dream for businesses transitioning to new communication systems.
The Significance of Reliable UC&C in the Public Sector
Learn why the public sector relies on reliable Unified Communications and Collaboration (UC&C) technologies to ensure mission-critical operations and seamless communication.
Enhance Collaboration with Project Management for Hybrid Teams
Explore the ultimate guide to collaborative work management, focusing on project management strategies for hybrid teams. Discover how these practices can boost productivity and efficiency.
Optimize UC with VOSS for Cost-Efficiency and Scalability
VOSS offers solutions to cut cloud telephony costs and simplify Unified Communications (UC) for businesses, enabling them to scale smarter and optimize their communication infrastructure.
The Multi-Platform UC Challenge and Solutions
Discover the biggest challenges facing multi-platform Unified Communications (UC) systems and learn effective strategies to overcome these obstacles for seamless communication experiences.
Exploring the Potential of RCS Messaging
Is RCS (Rich Communication Services) the future of messaging? Delve into the possibilities and advantages of RCS as a communication technology and its potential impact on the industry.
CallTower Collaborates with MSP Corsica Technologies for Integrated UC Solutions
CallTower joins forces with MSP Corsica Technologies to integrate its UC solutions, offering enhanced communication services to businesses looking to streamline their operations.
AI-Powered Issue Resolution for UCaaS Support in GoTo
GoTo expands its UCaaS support features by implementing AI-powered issue resolution through LogMeIn Resolve. Explore how this integration enhances user experience and resolves communication challenges.
Ensuring HIPAA Compliance with Microsoft Teams in Healthcare
Understand the importance of HIPAA compliance in healthcare communication and learn how Microsoft Teams ensures secure and compliant messaging for healthcare professionals and organizations.
Leaders Share Top Business Books and Podcasts for UC Success
Discover the recommended business books and podcasts from UC industry leaders to gain insights and inspiration for achieving success in Unified Communications (UC) and Collaboration.
Agentic AI Adoption & Compliance in Contact Centre Solutions
Explore the significance of compliance in Agentic AI adoption for contact center solutions, as discussed by 8x8 Contact Centre VP. Learn why compliance is crucial for secure and reliable communication services.
Fostering Creative Environments in Higher Ed through AV Technology
Learn how audiovisual (AV) technology can foster creative environments in higher education institutions, empowering students and educators with innovative tools for collaboration and learning.
Maximizing Productivity in the Hybrid Work World
Discover key strategies for maximizing productivity in a hybrid work environment, combining remote and in-office work setups. Explore tools and practices to enhance collaboration and efficiency.
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