ChatGPT Restored After Outage Disrupts Thousands of Users - Day ...
OpenAI’s ChatGPT, a popular AI tool backed by Microsoft, experienced a significant outage affecting over 19,000 users worldwide. Users faced disrupted access, with service restored for most by late Friday. However, a few users continued to face brief delays. This incident highlights the need for enhanced reliability as OpenAI’s AI-powered service rapidly expands its user base.
Service Restoration Timeline
OpenAI confirmed that the platform was fully functional for most users by 4:34 p.m. PT (0034 GMT Saturday), with full access restored by 5 p.m. (0100 GMT Saturday). CEO Sam Altman expressed his regrets on X (formerly Twitter), noting the outage and acknowledging the need for continuous improvement in reliability.
Technical Challenges and Enhancements
While OpenAI has made progress in improving system reliability, occasional disruptions such as the recent outage expose areas that require further refinement. Downdetector.com reported that the disruption began at approximately 7:13 p.m. ET (0013 GMT Saturday), with over 19,400 users experiencing access issues on the ChatGPT platform.
Platform Growth and User Base
Since its launch in November 2022, ChatGPT has gained immense popularity, attracting 250 million weekly active users. The platform's valuation has soared from $14 billion in 2021 to an estimated $157 billion, reflecting its widespread adoption across various sectors. OpenAI's revenue projections suggest significant growth, expected to reach $3.6 billion by the year's end.
Commitment to Reliability
Following the recent outage, OpenAI reaffirmed its commitment to addressing technical challenges to ensure a seamless user experience. The platform aims to minimize service disruptions and make interruptions rare through ongoing system improvements and resource allocation.
Future Outlook
As ChatGPT's user base continues to expand, OpenAI faces pressure to maintain service stability and reliability. The platform's efforts to enhance performance and reduce the impact of potential outages will be closely monitored by users and industry observers.
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