Integrations - Cireson
Enhance your Microsoft Service Manager experience with seamless integrations powered by Tikit. Our platform is designed to elevate your service management to new levels of efficiency and intelligence, making the most out of your existing Microsoft technologies.
By leveraging the Power Automate connection, Tikit allows you to integrate not only with Microsoft tools but also with non-Microsoft technologies such as Asana, Airtable, and DocuSign. Reach out to our team to explore the limitless possibilities of third-party app integrations.
Streamlined Service Management
Empower your team with powerful automations and workflows to focus on high-priority tasks while accelerating ticket handling and reducing manual efforts. Tikit's integration with Power Automate extends its reach to connect with various third-party tools, expanding its capabilities beyond Microsoft ecosystem.
Manage devices across your organization effortlessly with integration to Microsoft Intune. Gain real-time insights to resolve device-related issues faster, improve compliance, and deliver proactive IT services efficiently.
Seamless Microsoft Integration
As a native Teams application, Tikit seamlessly integrates with Microsoft Entra for a zero-configuration, single sign-on experience. Connect to M365 mailboxes and InTune for streamlined ticket creation and device management.
Enhanced Reporting and Analytics
Drive informed decisions with enhanced intelligence and live data using PowerBI integration. Create customized reports and dashboards tailored to your organization's KPIs for improved service performance and strategic IT planning.
AI-Powered Ticket Deflection
Reduce ticket volumes and offer quick solutions to users with AI-powered ticket deflection. Tikit's security-focused approach deflects common queries with prepared articles or generative responses based on your documentation.
Unified Incident Management
Centralize Azure Monitor, Defender, and other Microsoft alerts in Tikit for all IT department members. Automate ticket creation, analysis, and resolution with Azure Logic Apps for faster response times and improved incident management.
Custom Development with Tikit
For Citizen Developers, Tikit offers expansive APIs to create custom Power Apps integrated with the platform. Bring Tikit into your in-house experiences to enhance user productivity and efficiency.
DevOps and ITSM Alignment
Bridge the gap between DevOps and ITSM by synchronizing end-user tickets with Azure DevOps Work Items. Enable unified workflows, cross-team collaboration, and speedy issue resolution from development to support.
Start Your Free Trial
Experience the power of Tikit with a free 14-day trial - no credit card required. Add Tikit to your Teams environment and transform the way your organization works.
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