OpenAI's ChatGPT briefly goes down for users across the globe
ChatGPT users around the world faced issues with the OpenAI chatbot on late Wednesday evening. Reports started coming in around 8:30 p.m., according to Down Detector. The San Francisco-based company acknowledged the problem and began investigating as users from various regions like Japan and Australia flagged similar issues.
Investigation and Recovery
Approximately 15 minutes later, OpenAI stated that they were observing signs of recovery in their API and Sora services. They mentioned, "We are continuing to investigate this issue." The matter seemed to have been resolved just before 12 a.m. EST, with a company representative confirming, "All systems are currently operational."
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Previous Outage and Root Cause
This incident followed a major outage on ChatGPT and other applications in late December, to which OpenAI responded. The company attributed the issue to an upstream provider, a company linking to a local internet service provider's network.
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Recent Developments
This outage occurred the day after OpenAI announced the launch of an education-specific version of its chatbot for approximately 500,000 students and faculty at California State University. The move aimed to expand the user base in the academic sector and counter competition from companies like Google's Alphabet.
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Reuters contributed to this report.
Original article source: OpenAI's ChatGPT briefly goes down for users across the globe