ChatGPT and OpenAI: Facing Different Challenges
ChatGPT has been innovating with new uses for its AI-powered service, including a voice chat feature. OpenAI, the company behind ChatGPT, faces a different challenge. Government scrutiny could lead to fines, bans, and even the deletion of data and models. This is particularly concerning as concerns around biometric data and age verification are increasing.
Voice Chat with ChatGPT
AI voice company Sensory has created a cloud server called SensoryCloud that can translate speech to text and back. This allows for voice-enabled consumer electronics to integrate with ChatGPT's text-based service. Sensory has created a demo in which a traveler books a hotel room through a ChatGPT concierge model. Sensory developers have been careful to avoid unpredictable and incorrect responses, known as AI hallucinations, through careful response selection.
The voice assistant uses Go, gRPC, Nvidia’s Triton, and Amazon’s Global Accelerator. Todd Mozer, CEO of Sensory, believes that integrating this technology with a voice AI stack is a "game-changer for the market". He thinks it will allow customers to "create a new generation of infinitely capable voice assistants tailored to a variety of customized domains".
Government Scrutiny of OpenAI
OpenAI faces a different challenge to ChatGPT. Regulators and privacy advocates are calling for transparency in key aspects of building algorithms, products, and services. OpenAI is being asked to prove that it is collecting training data legally in the EU through consent or "legitimate interest".
The European Data Protection Board has created a task force to coordinate investigations and regulatory enforcement of ChatGPT. This has prompted the Italian government to ban ChatGPT's use. OpenAI has until April 30 to show it is complying with consent and legitimate interest regulations.
The company must display a notice describing OpenAI's data policies and require Italian residents to declare that they are at least 18 years old. Italy also wants OpenAI to allow both users and non-users to rectify or erase incorrect personal data generated by the service. Some observers believe that it may be impossible for OpenAI to comply with the growing number of rules in developed economies.
However, not all European countries have taken a tough approach to OpenAI. Ireland's Data Protection Commissioner Helen Dixon said that generative AIs, such as ChatGPT, need to be regulated. But, governing bodies should not rush into prohibitions as they "really aren't going to stand up" in court.
