Legal Interact Launches AI-Powered Online Lawyer in South Africa
South African information technology service-based company Legal Interact has launched an innovative interface with a human intermediary in the loop. It functions on the platform of Microsoft Azure using Azure Open AI to offer legal intelligence to South Africans with ease.
Revolutionizing Access to Justice
Cofounder of My AI Lawyer, Rapheal Segal, emphasized the importance of creating software to help people access justice more efficiently through technology. According to him, this initiative aims to bridge the gap for individuals who lack access to legal advice or representation. Norman Kretzmer from Avantedge Group highlighted the significance of leveraging technology to make legal information more accessible to citizens.
The Power of AI in Legal Assistance
Google defines AI as a realm where 'curiosity and discovery live.' Legal Interact's AI-powered online lawyer operates via WhatsApp, enabling users to send questions and receive instant responses. Segal outlined three key aspects of the design: compassion in delivering answers, ensuring comprehensibility for all, and recommending a human lawyer if necessary. This approach blends AI convenience with human expertise, providing assistance tailored to individual needs.
