Samsung Bans AI-Powered Chatbots in the Workplace
Samsung Electronics, the world's largest manufacturer of memory chips, has banned the use of generative artificial intelligence tools such as ChatGPT on company-owned devices. The ban comes after the company found that engineers in its semiconductor business had uploaded sensitive company information, which became part of the source code on ChatGPT. The incident prompted an internal survey which showed that two-thirds of respondents were concerned about security risks related to using ChatGPT for work.
The ban on generative AI tools aims to prevent internal data leaks and protect sensitive company information. From May, Samsung employees may not use these tools on any company-owned computers, tablets, or smartphones.
Despite the possible efficiency gains gained through the use of AI-powered chatbots, Samsung recognizes the security risks and is committed to developing internal alternative AI tools. The company's decision follows similar moves by SK Hynix, the world's second-largest memory chip maker, and Italian authorities.
Other countries and companies worldwide, such as JP Morgan, Goldman Sachs, Google, and Microsoft, are taking defensive measures, including the development of their AI tools. In the United States, Vice President Kamala Harris is set to meet American tech executives to implement new federal controls on AI technology.
As ChatGPT becomes a widely adopted chatbot program, concerns surrounding security and data breaches continue to rise. Samsung's ban on the use of AI-powered chatbots aims to address these concerns and prompt safer, more responsible AI development in the future.
