Samsung Develops Internal AI Tools to Boost Productivity

Published On Sat May 13 2023
Samsung Develops Internal AI Tools to Boost Productivity

Samsung Prohibits Employees from Using ChatGPT-like Technology due to Security Risks

Samsung Electronics Co. has decided to ban its employees from using AI chatbots and other generative AI platforms in their workflows after discovering that staff uploaded sensitive information to ChatGPT. Samsung raised concerns that AI platforms like these store data transmitted to them, making it hard to retrieve and delete. These data, therefore, could end up being disclosed to other users.

According to Bloomberg News, Samsung notified its staff regarding the generative AI ban via a memo, which highlighted the growing concern about the security risks associated with generative AI platforms like ChatGPT, Bing, and Google Bard. The ban covers company-owned computers, tablets, and phones, as well as its internal networks.

While ChatGPT and other generative AI platforms serve as efficient tools that help people focus on their core work, Samsung is more concerned about the security risks that come with their usage. The AI chatbot's ability to store data makes it a potential threat to confidential or personal information related to the company. As a result, any disclosure of confidential or personal information on generative AI tools has been banned, with the penalty of disciplinary action and possible termination of employment.

In addition to the generative AI ban, Samsung is currently developing its own internal AI tools for improving productivity, including translation, summarizing documents, and software development. The company is also working on ways to block the uploading of sensitive information to external services.