OpenAI responds to major outage on ChatGPT, other applications ...
Leaders in the artificial intelligence community are increasingly advocating for the establishment of a global regulatory agency to oversee the rapid advancement of AI technologies. During a congressional hearing on May 16, the head of ChatGPT highlighted the potential risks associated with AI, emphasizing the importance of proactive regulation to prevent adverse outcomes.
OpenAI, a prominent player in the field of artificial intelligence, recently faced a significant challenge when several of its applications, including ChatGPT, experienced major outages. A statement released by OpenAI on the social media platform X indicated that "most" of ChatGPT, the API, and Sora were inaccessible during the disruption.
Identifying the Issue
According to an error status page published by OpenAI, the company detected unusually high error rates on ChatGPT, the API, and Sora around 2 p.m. Subsequently, OpenAI initiated an investigation into the root cause of the disruption to restore normal functionality.
Root Cause and Resolution
OpenAI attributed the outage to an issue with an upstream provider, responsible for connecting a local internet service provider's network to the broader internet infrastructure. Throughout the incident, OpenAI provided two updates at 3 p.m. and 4 p.m., informing users that they were actively working on addressing and resolving the issue.
User Impact and Response
Users across the globe expressed their frustration and inconvenience caused by the outages, particularly emphasizing the disruption to their research, educational, and professional activities. OpenAI acknowledged the disruption and reassured users that they were committed to resolving the issue promptly.
A spokesperson for OpenAI declined to provide additional comments on the outages, directing inquiries to the official statement released by the company. The incident underscored the critical role of reliable and resilient AI infrastructure in supporting a wide range of applications and services.
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