Gateway - Gizmodo
The Gemini team is “working around the clock” to address the issues and has already seen improvements, according to Google CEO Sundar Pichai.
Pichai expressed his dissatisfaction with the performance of the company’s Gemini AI chatbot, labeling the viral and historically inaccurate errors from its image generator as “unacceptable” in an internal memo to employees on Tuesday.
“I want to address the recent issues with problematic text and image responses in the Gemini app (formerly Bard),” Pichai stated in the memo, which was initially reported by Semafor and later confirmed by The Verge.
Addressing the Problems
Pichai acknowledged that some of Gemini's responses had offended users and displayed bias, emphasizing that such behavior was completely unacceptable.
Teams at Google are diligently working to rectify the issues within Gemini, with notable progress already seen in a variety of prompts.
Gemini came under fire recently when its image generator produced historically inaccurate images of Black Vikings and declined to generate images of white individuals.
Google swiftly halted Gemini’s ability to create images of people following the controversy, with Google vice president Prabhakar Raghavan issuing an apology for the mishap.
Plans for the Future
Raghavan clarified that the company did not intend for Gemini to refuse to create images of any specific group or generate inaccurate historical images. Google is committed to relaunching Gemini’s image generator in the coming weeks.
Pichai’s memo, aimed at employees, highlighted plans for structural changes to prevent similar incidents with Gemini in the future. He emphasized the significance of providing users with helpful, accurate, and unbiased information about all Google products, including emerging AI technologies.
Pichai acknowledged that while no AI system is flawless, particularly at this nascent stage of the industry, Google is dedicated to meeting high standards and will persist until the goal is achieved. The company will conduct a thorough review of the situation and implement necessary corrections on a large scale.
