Cognigy Knowledge AI | ChatGPT for Your Enterprise
Cognigy has been named a Leader in The Forrester Wave™ Conversational AI for Customer Service, Q2 2024 report. You can access a complimentary copy of the report here.
Transform Customer Engagement with Fully Pre-Trained AI Agents
Explore the various capabilities of Cognigy's Enterprise-grade Contact Center AI Platform, including:
- AI Agents for Phone & Voice interactions
- Chat & Messaging support
- Agent Assist functionalities
- Solutions for Sales & Marketing, Airlines, Automotive, Financial Services, Healthcare, Insurance, Retail & E-Commerce, Telecommunications, and Utilities
Key Features of Cognigy's AI Platform
- AI Agent Manager for efficient management
- Low-code automation engine for customer service
- Voice Gateway for seamless voice connectivity
- Generative AI solutions for CX transformation
- Knowledge AI for semantic search and knowledge management
- Natural Language Understanding (NLU) for over 100 languages
- Multimodal CX for cross-channel customer journeys
- Agent Copilot for next-gen agent assistance
- Live Chat powered by AI for efficient interactions
- Insights through omnichannel reporting and analytics
Enhance Customer Experiences with Cognigy
Learn more about Cognigy's offerings by exploring the following:
- Agent Copilot launch webinar
- Cognigy Knowledge AI features
- Generative AI highlights webinar
Customer Success Stories
Discover how leading enterprises are leveraging Cognigy's solutions to create exceptional customer service experiences:
- Toyota Innovation Team's Frontrunner Story
- Collaboration with Deloitte for AI-Powered Customer Service Transformation
- Lufthansa Group's utilization of Cognigy.AI for millions of conversations annually
Resources and Support
- Download guides, white papers, and analyst reports
- Stay updated with CX and CAI through the Cognigy Blog
- Access on-demand courses at Cognigy Academy
- Explore showcase shorts demonstrating the capabilities of Cognigy's solutions
- Gain insights from CX Disruptors in the industry
- Stay informed about new releases and features through the Product Blog
- Utilize the Help Center for tutorials, videos, and community support
- Access training resources or schedule personalized sessions
About Cognigy
Join Cognigy's mission to make Conversational AI more accessible. Explore their global ecosystem of partners, upcoming events, career opportunities, and latest news and announcements.
Ensure the security of your organization's data with Cognigy Trust Center. Learn more about the future of Enterprise-Grade AI adoption and Cognigy's industry recognitions.
