AI-powered chatbot helps edX learners achieve their goals

Published On Sat May 13 2023
AI-powered chatbot helps edX learners achieve their goals

EdX Debuts Two AI-Powered Learning Assistants Built on ChatGPT

EdX, a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU), has announced the launch of two AI-powered innovations: the new edX plugin for ChatGPT and edX Xpert, an AI-powered learning assistant on the edX platform. These tools use AI technology developed by OpenAI to deliver real-time academic support and course discovery to help learners achieve their goals.

New edX Plugin for ChatGPT

The edX ChatGPT plugin is one of the first plugins available for ChatGPT Plus users. It enables users to seamlessly discover educational programs across edX's library of 4,200 courses, as well as access in-depth learning resources on select advanced topics, beginning with Circuits and Electronics. As users engage with ChatGPT on topics that interest them, the plugin will provide instant course recommendations, content, videos, and quizzes, with direct links to access edX.org courses.

edX Xpert

EdX Xpert is an AI-powered learning assistant embedded in the edX platform. Xpert leverages the ChatGPT API to provide learners with real-time, personalized academic and customer support as they engage in online coursework from leading universities and institutions worldwide. These new capabilities will enhance edX's industry-leading student support services, which are designed to drive best-in-class outcomes for learners engaged in online academic programs on the edX platform, from free courses to technical boot camps to full degrees.

The Xpert learning assistant is trained to provide friendly and intelligent conversational support across a range of learner needs. Working alongside edX's career coaches, student success managers, tutors, and 24/7 live technical support specialists, Xpert will provide learners with an added layer of real-time, interactive guidance to support great student outcomes. It is powered by the incredible breadth and depth of information available across thousands of educational offerings in edX's content portfolio and millions of learner interactions from edX's learner support offerings.

Xpert is currently in pilot, with additional learners gaining access throughout 2023. New features will be released in stages, including:

  • Increased AI-powered personalization and recommendations for edX courses and programs
  • Enhanced support for learners in edX MicroMasters and Professional Certificate programs
  • Additional real-time, personalized feedback and guidance for learners

"We're seeing a huge spike in interest from learners in AI," said Anant Agarwal, Chief Platform Officer of 2U, Founder of edX, and MIT Professor. "It is clear that leveraging AI to build cutting-edge capabilities that provide a more personalized experience for learners will be highly impactful in maximizing learning on the edX platform. These latest developments build on edX's leadership in delivering quality student support and driving impactful outcomes, and we look forward to continuing to unlock the potential of AI to transform the way we work and learn."

About edX

EdX is the global online learning platform that exists to help learners everywhere unlock their potential. EdX was founded by Harvard and MIT in 2012 to make the world's best education available to everyone. Today, as a 2U, Inc. company (Nasdaq: TWOU), edX connects 76 million people worldwide with the skills, knowledge, and support to achieve their goals. Together with the world's leading universities and companies, edX offers thousands of free and open courses, professional certificates, boot camps, credit-bearing micro credentials, and undergraduate and graduate degrees. Discover purpose-built online programs in technology, business, healthcare, science, education, social work, sustainability, and more at edX.org.

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