Giving or Receiving a Used Fitbit Device? These Simple Steps Will ...
Whether you have acquired a new Fitbit product and are looking to give away your old one or are the recipient of a used Fitbit device, congratulations! You are about to enhance your health-tracking experience.
Before you start earning achievement badges with your new (or new-to-you) device, there are a few important steps to keep in mind. Follow these simple guidelines to ensure a seamless transition:
1. Manually Sync Your Fitbit Device
Make sure to manually sync your used Fitbit device to your account in order to capture your most recent data. For detailed instructions on syncing, you can refer to the guide here.
2. Erase Your Fitbit Device
Erase your Fitbit device to delete all app and personal data. It's important to note that erasing the device is different from restarting it, as erasing will completely delete all data. If your device does not have an option to erase, move on to the next step. All data will be cleared when the device is connected to a new account. For more information, click here.
3. Remove the Device from Your Fitbit Account
Ensure to remove the device from your Fitbit account. You can find detailed instructions on how to do this here.
4. Forget the Device on Your Phone
To disconnect the Fitbit device from your phone, follow these steps:
- Go to Settings > Bluetooth on your phone
- Locate your Fitbit device in the list
- Find the option to forget the device
5. Set Up Your New Fitbit Device
Once you have completed the above steps, you can set up your new Fitbit device by adding it to your existing Fitbit account. If you are setting up your first Fitbit product, refer to the Fitbit app instructions for guidance. Verify the compatibility of your phone or tablet with the Fitbit app here.
Now you are all set to start tracking your health and fitness goals with your new Fitbit device. If you encounter any issues during the setup process, feel free to reach out to Fitbit Customer Support for assistance.
Please note that the information provided is for educational purposes only and should not be used as a substitute for medical advice. Always consult with your healthcare provider before making any significant changes to your lifestyle.
