Why US Workers Are Embracing ChatGPT More Than Ever

42.6% increase: US workers spending more time on ChatGPT

Many employees access generative AI tools through personal accounts, creating security risks. Despite widespread chatter about the efficiency benefits of artificial intelligence tools, American workers appear to lag the rest of the world in their use of one such tool – ChatGPT.

According to a study by DeskTime, 72% of U.S. workplaces use ChatGPT, compared with 76% adoption in offices around the world. India leads usage of ChatGPT at 92% adoption in offices. Less than 30% of American employees use ChatGPT at work, compared with 35% of employees globally. However, usage of ChatGPT by U.S. employees grew 11.3 percentage points in 2024, up from 17% in 2023.

Your access to unlimited BenefitsPRO content isn’t changing. Once you are an ALM digital member, you’ll receive:

Already have an account? Sign In Now

For reprints, academic re-use, and licensing requests, visit www.copyright.com.

Follow Us On Sign In Now

Copyright © 2025 ALM Global, LLC. All Rights Reserved.