WhatsApp plots MORE dreaded changes despite huge backlash ...
Despite facing significant backlash for recent changes, WhatsApp is gearing up to implement even more AI features on its platform. The addition of Meta AI, which allows users to interact with a virtual assistant, has not been well-received by the community.
Users Criticise the New AI Features
Many users have expressed their dissatisfaction with the new Meta AI feature, which is prominently displayed as a colourful swirling circle in the app interface. Some individuals on platforms like Reddit have openly criticized the addition of AI, stating that it feels intrusive and unnecessary.
"Let’s be honest here no one wanted or needed a meta AI in your messages," one user lamented. Another user mentioned, "Thanks for pushing all my friends to move over to telegram."
WhatsApp's Response
Despite the negative feedback, WhatsApp has defended its decision, highlighting that the Meta AI tool is optional, and efforts are being made to provide users with the ability to hide it completely. The company remains undeterred and is looking to introduce more AI functionalities in the future.
AI and Privacy
In a bid to address concerns regarding privacy, WhatsApp reassured users that upcoming AI features will prioritize privacy. The company hinted at capabilities such as message summarization, with a focus on maintaining user privacy.
Apple's recent experience with AI features serves as a cautionary tale, as the tech giant had to halt a similar feature due to issues with false notifications.
Private Processing and AI
WhatsApp has outlined its technical approach to AI implementation through Private Processing, an optional capability that ensures message processing occurs in a confidential and secure environment inaccessible to external entities.
Mark Zuckerberg, the owner of Meta, has been actively involved in advancing AI technologies, with Meta AI now available as a standalone app and integrated into various Meta-owned platforms.
WhatsApp's evolution into a more feature-rich platform has led to concerns among users about straying from its core functionality as a messaging app. The platform's widespread adoption and user base underscore its importance in daily communication.
While WhatsApp continues to evolve, offering new features and AI capabilities, some users are apprehensive about the direction the app is heading. Balancing innovation with user preferences remains a key challenge for the platform.
