Unveiling Zoom's AI Companion 2.0 at Zoomtopia 2024

Published On Mon Oct 14 2024
Unveiling Zoom's AI Companion 2.0 at Zoomtopia 2024

Zoom debuts its new customizable AI Companion 2.0 during Zoomtopia 2024

Zoom unveiled its highly anticipated AI Companion 2.0 during the Zoomtopia 2024 event, marking a significant milestone in the evolution of the company's product ecosystem. The AI assistant is seamlessly integrated into the Zoom Workplace app suite, aiming to provide users with an AI-first work platform centered around enhancing human connection.

Enhanced Features of AI Companion 2.0

The latest iteration of Zoom's AI Companion introduces a host of new features and capabilities designed to optimize user experience and productivity within the Zoom Workplace environment. One notable enhancement is the introduction of a persistent sidebar interface that can generate both textual and graphical responses to user prompts, facilitating improved information flow across the platform.

This advanced AI is equipped with contextual understanding, enabling it to offer more personalized responses based on previous interactions and the user's current activities within the Workplace app. Additionally, it now has the capability to access real-time information from the internet and extract business data from various sources such as Microsoft Outlook, Gmail, Google Calendar, and uploaded files from Microsoft Office and Google Docs.

Customization and Integration

One of the standout features of Companion 2.0 is its customizability, allowing businesses to tailor the AI to their specific needs through an optional add-on. This customization involves fine-tuning the AI on the company's data to create custom dictionaries, meeting summaries, and knowledge collections. Moreover, the AI can assist in generating meeting agendas, notes, summaries, and action items in real-time during meetings.

Furthermore, the AI Companion is not limited to the Zoom Workplace ecosystem but can now seamlessly integrate with third-party applications such as Atlassian, Glean, Zendesk, Box, Asana, and Hubspot. This expanded functionality enables users to orchestrate actions across multiple platforms efficiently.

Zoom introduces AI Companion 2.0 and the ability to customize AI

Cost and Availability

Zoom has announced that AI Companion 2.0 will be available to Zoom Workplace subscribers in the coming weeks at no additional cost, demonstrating the company's commitment to enhancing user experience. However, the customization add-on is scheduled to launch in the first half of 2025 at a cost of $12 per user per month, providing businesses with a tailored AI solution to meet their specific requirements.

Overall, the introduction of the customizable AI Companion 2.0 signifies Zoom's dedication to leveraging cutting-edge technologies to empower users and streamline workflows within the evolving digital landscape.

Sources: - Zoom Press Release - Zoom AI Companion - Google's Gemini - Microsoft's Copilot - Asana Study