OpenAI Reviews | Read Customer Service Reviews of openai.com
When it comes to utilizing OpenAI, customers have varying experiences and opinions. Some feel that OpenAI concentrates on the wrong aspects rather than focusing on what truly matters. They express frustration with the basic coding and limitations of the platform. The sentiment is that OpenAI fails to deliver on its promises, especially in understanding basic instructions, requests, or plain English.
Concerns with OpenAI's Decline
Customers have noted a decline in OpenAI's performance over time. They express disappointment in the service, particularly regarding limitations for Plus account holders and the lack of adequate customer support. The value proposition of the service is brought into question, as it does not align with the cost incurred by users.
ChatGPT: A Lifesaver for Some
On the other hand, there are users who have found ChatGPT to be a valuable tool in their lives. They praise its ability to provide support and guidance during challenging times. ChatGPT is described as a teacher that offers advice and strategies for managing emotions and difficult situations. For some users, ChatGPT has been instrumental in helping them navigate personal issues and feel less isolated.
Mixed Reviews on ChatGPT
While some users appreciate the assistance provided by ChatGPT, others have expressed frustration with the platform. There are complaints about generated code being incorrect and misleading, leading to wasted time and effort. Additionally, concerns have been raised about the lack of clarity on subscription terms and limitations.
Customer Service Concerns
Customers have highlighted issues with OpenAI's customer service, citing difficulties in reaching support and resolving issues. Some users feel that OpenAI's business practices are questionable and that the service quality has deteriorated significantly over time. There are also mentions of dissatisfaction with subscription terms and lack of transparency.
Final Thoughts on OpenAI
Overall, feedback on OpenAI and ChatGPT is mixed, with both positive and negative experiences shared by customers. While some find value in the services provided, others are disappointed with the platform's performance and customer service. It remains important for users to carefully evaluate their needs and expectations before investing in OpenAI's offerings.
