Meta Reviews | Read Customer Service Reviews of meta.com
Meta has been facing numerous customer service issues as reported by various users. From delayed responses to ineffective resolutions, customers have expressed their frustration with Meta's support team.
June 20, 2024
One user shared their experience of facing difficulties in setting up their shop due to payment method issues. Despite providing snapshots and new information, they received inconsistent responses from Meta's support team over a span of three weeks.
July 01, 2024
Another user highlighted the challenges faced after Meta changed the login process for their VR headset, making it incompatible with their preferred application, Supernatural.
May 17, 2024
Issues with the business support team were also mentioned, with users expressing dissatisfaction with the lack of support provided, especially in critical situations such as account hacking.
April 21, 2024
A user shared their disappointment with Meta's customer care after experiencing a severe security breach that resulted in financial loss.
June 24, 2024
Concerns regarding the prolonged account recovery process and the lack of proper assistance from Meta's support team were raised by another user.
June 25, 2024
One user faced challenges in reclaiming control of their Facebook page after a hacking incident, despite investing in advanced support services from Meta.
April 28, 2024
Reports of poor communication and inadequate support from Meta were highlighted by a user whose account was disabled without proper explanation.
June 29, 2024
A user expressed dissatisfaction with Meta's services, labeling the platform as a data-collecting spyware with subpar customer service.
June 01, 2024
Legal issues were mentioned by a user who accused Meta of fraudulent activities in a payment transaction, threatening legal action against the company.
May 19, 2024
Delays in order processing and lack of customer service support were reported by a user waiting for a product from Meta.
June 10, 2023
Despite the negative reviews, there were some positive experiences shared by users, such as the satisfaction with the Meta Quest 3 headset and its functionalities.
Overall, these reviews shed light on the challenges faced by customers when dealing with Meta's services and support teams. It is essential for companies like Meta to address these issues to improve customer satisfaction and trust.
