Salesforce supercharges Agentforce with Google Gemini - Hypertext
Salesforce and Google have recently unveiled an expanded global strategic partnership with a strong focus on agentic AI. This enhanced collaboration enables Salesforce customers to create Agentforce agents with Gemini technology and run Salesforce applications on Google Cloud.
Enhancing AI Innovation
The rapid evolution of AI technology has posed challenges for businesses to keep up with innovations like autonomous agents. The partnership between Salesforce and Google provides customers with the flexibility to develop customized AI solutions tailored to their specific requirements. This approach allows businesses to move away from being locked into a single model provider, fostering innovation and adaptation.
The partnership builds on the existing collaboration between the two companies, facilitating seamless data sharing between Google BigQuery and Salesforce through zero copy technology. This integration equips businesses with the necessary AI, data, and trust to seamlessly integrate autonomous agents into their operations.
Empowering Agentforce with Google Gemini
Agentforce will leverage Google's Gemini models to enhance its capabilities. The agents will now be able to process images, audio, and video, as well as handle complex tasks using Gemini’s multi-modal features and two-million-token context windows. With access to real-time insights and answers, Agentforce agents can operate efficiently with precision and accuracy.
This integration allows Agentforce agents to utilize Google Search with Vertex AI, enhancing their contextual awareness and enabling them to provide evidence-backed responses by referencing up-to-date data, news, and credible citations.
Driving Industry Innovation
The collaboration between Salesforce and Google is set to revolutionize the industry, with a focus on agentic AI as the key trend for 2025. By combining their expertise, both companies aim to lead the market and drive innovation in AI technology.
As the partnership evolves, customers will have the opportunity to leverage Salesforce's unified platform on Google Cloud infrastructure, benefiting from features like dynamic grounding, zero data retention, and toxicity detection provided by the Einstein Trust Layer. This collaboration opens up new possibilities for global businesses to optimize their investments across Salesforce and Google Cloud, benefiting existing joint customers.
With the integration of Gemini, Agentforce agents will gain expanded contextual understanding and reasoning, along with increased speed and efficiency through Google’s Tensor processing Units (TPUs). The future looks promising as Salesforce and Google join forces to shape the future of AI technology.
