Technical Application Support Lead - Azure AI | Benchmark IT LLC
For our direct client, a prestigious global firm, we seek an experienced AI Technical Application Support lead for a long-term (12-36 months) project. In this role, you will be responsible for application management and support of AI-related applications, understanding design enhancement changes and supporting the client’s application which is used by the business globally. You will be responsible to review and create technical assessment and process documents, debug Azure Platform issues, know KQL and App Insights, do Azure Monitoring, be familiar with CosmosDB and Postgres, troubleshoot front end and middle-layer related performance issues, and provide strong technical leadership to the support team onshore and offshore. The application is PaaS driven and has AI, Cosmos DB, and Postgre components.
Note: This is a HYBRID role, work from home on Mondays and Fridays and generally work Tuesday, Wednesday, and Thursday on-site with the team in Montvale, NJ. (OK for the candidate to relocate at the beginning of the assignment, to be local/commutable to Northern NJ).
Responsibilities:
Skills:
- Strong knowledge of Azure PaaS infrastructure, Open AI concepts
- Cosmos DB and Postgre are advantages
- Experience with monitoring tools and networking tools
- Experienced in ITIL pillars, i.e., Operational Support, Planning, Release/control/validation, Service Agreements
- Highly experienced with working in team situations, involving critical situations and asking the right questions
Influencing members of other teams not in a direct reporting line and holding people and vendors accountable- Capable of managing a high daily workload, provide a weekly status on the current incident state as well as next steps to resolve.
Other skills highly desired:
The following attributes are also essential to a successful career within Application Support:
Education: Bachelor’s or Master’s in computer science preferred
Also Preferred: ITIL, MCSD – Azure Solutions Infrastructure Skills and Experience, any Azure certifications
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Immediate interview and hire – send a resume today for immediate consideration!
Job ID: 5374
P: (203) 304-5500
F: (203) 583-3915 fax
[email protected]
