It's new and risky, but Gen Z workers are 'all in' on AI - Daily ...
Managers should be enthusiastic about their teams using the technology where it is helpful and safe. Creating a culture of healthy skepticism and accountability ensures that employees feel empowered to use the tools that elevate them while building critical thinking and analysis skills. Legal and security teams should be auditing the provider agreements to ensure that company data and IP are not retained for model improvements or tuning. Establish employee accounts on the tools of choice for use in workplace contexts and emphasize data security in onboarding and recurrent training.
Gen Z Embracing AI Tools
A study of 1200 Gen Z Australians found that 58 per cent are already using and embracing tools like ChatGPT and Google’s Gemini in the office, and almost all (93 per cent) are not worried about it threatening their job. Law student Monique Buksh, a paralegal at Zed Law, saw ChatGPT regularly at work, as well as a tool called Dashworks, which is integrated with her firm’s legal systems.
“I use it every day. It’s instrumental in helping me draft things more efficiently and identify oversights that I might not have been able to identify myself, given my lack of experience working as a lawyer,” she said. “AI is really helpful for me in being that ‘eagle eye’, and it’s a great tool to use internally. But inadequate safeguards could result in potential breaches of confidentiality, which would jeopardize client integrity and expose the firm to legal liabilities. So it’s a great tool but it also doesn’t replace the training we receive.”
Risks and Regulations
Earlier this year, a US lawyer was suspended from the bar and fired from his law firm after admitting to using artificial intelligence to file court cases. The lawyer confessed to a judge that he had used ChatGPT to submit a motion in civil court. Buksh said generative AI was adept at collating information and making summaries, but that its limitations should be recognized.
Future of AI in the Workplace
Rampersand investment intern Varad Chaudhari shared, “Every day I use it to quickly learn something. I’ll be on a call with a founder who will tell me something I haven’t heard before, and it’s awesome to learn 60 or 70 per cent of something really quickly. There are also so many ways to make what you do faster. ChatGPT really speeds up my job, which is massive. As a junior person, you’re trying to make sure you’re working hard and not missing something important. I find it incredibly useful.”
Chaudhari also suggested that company executives should try the tools themselves to better understand how to regulate them or set up guardrails. With the rise of AI technology, companies like Hatch are utilizing AI to match people to jobs based on their skills and values.
Conclusion
With the growing integration of AI tools in the workplace, it is essential for both employees and employers to understand the benefits, risks, and regulations surrounding their use. As Gen Z workers continue to embrace AI technologies, it is crucial for organizations to prioritize data security, accountability, and ongoing training to harness the full potential of these tools.
