Hill Dickinson defends AI policy amid recent controversy
A national firm, Hill Dickinson, has refuted claims of banning AI tools within its workplace. The firm responded to reports by BBC that suggested a ban on AI tools, clarifying that their policy merely involves a process for approving the use of such tools by staff.

Positive Approach to AI Tools
In a statement, Hill Dickinson emphasized their intention to embrace AI tools like ChatGPT in a positive manner while ensuring responsible usage. The firm highlighted the benefits of AI in improving work processes but also acknowledged the importance of maintaining human oversight to mitigate risks.
Last week, the firm updated its colleagues on the AI policy implemented in September 2024. The policy aims to promote the safe and responsible use of AI tools, requiring an approved case for their utilization, prohibiting the uploading of client information, and verifying the accuracy of responses from large language models.
Monitoring AI Usage
According to reports, Hill Dickinson's chief technology officer mentioned in an internal memo that there were significant hits on AI tools like ChatGPT, DeepSeek, and Grammarly. However, the firm clarified that the hits were not indicative of individual instances but rather input prompts, with no client or internal files being uploaded during the monitoring period.

Industry Concerns and Compliance
Several companies have imposed restrictions on AI tools like ChatGPT due to data privacy concerns. Information Commissioner John Edwards emphasized the importance for organizations to balance the benefits and risks of AI technologies. He stressed the need for transparency in data processing to harness the benefits of AI responsibly.
Despite challenges posed by the increasing use of AI in various sectors, Hill Dickinson remains committed to upholding a balanced AI policy that ensures the safety, security, and effectiveness of AI tools in their operations.

As the legal and business landscape continues to evolve with the integration of AI technologies, organizations like Hill Dickinson are navigating the complexities of AI implementation to drive innovation while upholding data privacy and security standards.