Skillsoft Announces Comprehensive GenAI Skilling Program Backed by Microsoft
Skillsoft has announced a comprehensive generative AI (GenAI) skilling program in partnership with Microsoft. This program, leveraging Skillsoft’s AI Skill Accelerator, aims to equip organisations and their workforce with the skills necessary to effectively use Microsoft AI tools, including Copilot and Azure Open AI, as well as broader GenAI technologies, to boost business productivity and innovation.
“GenAI brings limitless opportunity to organisations. We’re seeing this firsthand through Skillsoft’s internal adoption of Copilot for Microsoft 365 and its potential to enhance our efficiency, creativity, and ability to achieve key business objectives. However, realising these benefits at scale requires a skilled workforce that understands how to apply the technology in day-to-day work. This collaboration with Microsoft is the first of many AI learning experiences we will deliver to help our customers and their talent – from everyday end-users to business leaders to AI developers – acquire the skills and tools they need to succeed in the age of AI,” said Ron Hovsepian, Executive Chair, Skillsoft.
AI Skill Accelerator
Skillsoft’s AI Skill Accelerator delivers a comprehensive learning experience through on-demand courses, 1:1 and group coaching, live instructor-led training (ILT), and hands-on practice labs. Designed to advance organisations and their talent through critical phases of AI maturity in as few as 90 days, the program allows customers to assess the current state of AI-related technology and leadership skills across the workforce using Skillsoft’s Skill Benchmarks.
In addition, it enables them to index skills to make data-driven decisions about where talent can drive strategic business outcomes with AI through Skillsoft’s dashboards. The program rapidly develops AI skills through emerging training methods powered by Microsoft’s Azure Open AI, such as Skillsoft’s AI-powered coach, CAISY, and reassesses existing talent and skills gaps through post-training benchmarks to ensure the right people are in the right roles at the right time.
Microsoft Partnership
“Microsoft and Skillsoft have a long-standing relationship and share a common goal to enable AI transformation across every area of business. This learning experience is designed to empower individuals and organisations to harness the full capabilities of generative AI, Microsoft Copilot, and Microsoft’s AI apps and services. It aims to spark innovation among our customers, potentially giving them a competitive edge in their respective fields,” said Jeana Jorgensen, Corporate Vice President, Worldwide Learning, Microsoft.
Other AI-Powered Platforms
Several other companies are also making strides in the AI space. For example:
Zoom Workplace
Zoom Workplace is an AI-powered communication platform that streamlines employee engagement, further enhancing productivity. The company has Zoom AI Companion, which offers a collaborative workspace to employees without having to pay a premium for generative AI. As an open platform, Zoom Workplace empowers customers to create seamless experiences with APIs, SDKs, and over 2,500 integrations in the Zoom App Marketplace. VISIT WEBSITE
Verint
Verint's open-source CCaaS platform leverages real-time data insights, AI and bots to elevate CX and minimise cost. Verint’s platform is also listed in Google Cloud and the AWS marketplace. Google utilises Verint’s forecasting and scheduling capabilities to plan and manage its global workforce. VISIT WEBSITE
Talkdesk
Talkdesk offers innovative AI-powered customer-centric tech stack to its global partners. The company provides generative AI integrations, delivering industry-specific solutions to its customers. Talkdesk CX Cloud, and Industry Experience Clouds utilise modern machine learning and language models to enhance contact centre efficiency and client satisfaction. VISIT WEBSITE
