Riverbed Launches AI Observability Platform To Plug 'Blind Spots' in IT Environments
Riverbed has announced the release of its latest open, AI-powered observability platform aimed at addressing blind spots in complex IT environments. This major launch is designed to cater to organizations dealing with public cloud, remote work setups, Zero Trust, and SD-WAN architectures.
The new platform is complemented by the second generation of Riverbed IQ 2.0, an AIOps service that enables IT teams to resolve issues quickly and efficiently, reducing the need for manual intervention and streamlining the alert resolution process.
Enhanced IT Visibility
The AI-powered platform, now available through channel partners, collects comprehensive data across the entire IT stack, encompassing networks, IT infrastructure, applications, user experience, endpoints, and the cloud. With approximately 35 pre-built application and software integrations, the platform leverages AI to analyze and correlate data, identify root causes, and initiate automated remediations, leading to reduced troubleshooting time and costs.
Furthermore, integrations with third-party IT services management tools such as ServiceNow enable seamless reporting and a more holistic IT management approach.
Advanced Technological Capabilities
One of the standout features of this launch is the wide array of technologies integrated into the platform, including the new Riverbed Unified Agent for streamlined deployment and management of SaaS-delivered visibility modules. These modules, such as Aternity for end user experience monitoring and NPM+ for network and cloud monitoring, enhance data collection without the need for additional agents.
Additionally, the inclusion of Riverbed Data Store and Topology Viewer offers dynamic mapping of connected devices and extensive data analysis capabilities, providing valuable context to IT operations.
Addressing Visibility Gaps
Riverbed Aternity Mobile, a mobile monitoring tool featured in this release, enables proactive identification of digital experience issues on enterprise mobile devices and targeted remediation actions on both Apple iOS and Android platforms.
Another notable addition is Riverbed NPM+, a series of SaaS-delivered NPM services that address network blind spots in remote work and encrypted environments like Zero Trust architectures, enhancing network visibility and performance monitoring.
Channel Partnership and Accessibility
With a strong focus on channel partnerships, Riverbed is providing exclusive access to midmarket customers through its network of channel partners. This strategy underscores the company's commitment to leveraging the channel as a key route to market for its observability platform.
Overall, the launch of Riverbed's AI observability platform marks a significant advancement in IT visibility and automation, offering organizations a comprehensive solution to mitigate blind spots and enhance operational efficiency.
