OpenAI's chatbot, ChatGPT, is facing a significant server outage, resulting in users being stranded without access to the platform. This has led to a wave of user complaints as the website remains unreachable for everyone.
Server Outage Impact
Upon trying to access the chatbot through its website, users are greeted with a frustrating "Bad gateway" message, hindering their ability to log in and utilize the service. The situation has been exacerbated by a surge in outage reports on Down Detector, a platform that tracks such incidents for OpenAI and ChatGPT.
Current Status
While the website is down, the mobile app seems to be operating smoothly, handling queries and generating content without any disruptions.
Response from OpenAI
OpenAI's Status page, designed to offer real-time updates on service status, has acknowledged the "degraded performance" of ChatGPT. The company has identified the root cause of the problem and is actively engaged in rectifying the issue to restore normal functionality.
