ChatGPT back in action after outage chaos

Published On Tue Jun 18 2024
ChatGPT back in action after outage chaos

ChatGPT now operational after hours of outage, AI chatbot was...

StoryChatGPT faced a significant outage that lasted for almost two and a half hours on Tuesday. OpenAI confirmed that the AI chatbot experienced an increased error rate from 11.20AM PT to 1.55PM PT. In India, the outage started from 11.50PM on Monday and lasted until 2.25AM on Tuesday. The good news is that the issue has been resolved, and at present, the API, ChatGPT, Labs, and Playgrounds are all fully operational.

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Second Outage This Month

This recent outage marks the second time ChatGPT has experienced service disruption this month. The previous incident occurred on June 4 when the chatbot went offline around 11.50PM on a Monday. OpenAI initiated an investigation approximately thirty minutes later, and the service was finally restored by 2.25AM the following morning.

Impact and Resolution

Users trying to access ChatGPT during the outage faced either no response or encountered error messages indicating difficulties in generating a response. This issue impacted users globally. OpenAI provided a statement to Tom Guide where they explained that the outage was triggered by an unexpected surge in traffic, causing system overloads. The disruption primarily affected ChatGPT's web and mobile applications, resulting in error messages and access issues across different platforms.

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Initially, OpenAI's status page attributed the disruption to internal server errors and high demand. Although services have been restored to normal now, the exact reason behind the traffic spike remains unspecified, with only the observation of unusually high traffic levels during the incident.