Artificial Intelligence Crisis: OpenAI's Response to Outages

Published On Fri Dec 27 2024
Artificial Intelligence Crisis: OpenAI's Response to Outages

OpenAI responds to major outage on ChatGPT, other applications ...

Leaders in the artificial intelligence community are calling for a global agency to regulate the rise of AI. "It can go quite wrong," the head of ChatGPT told members of Congress at a hearing on May 16.

OpenAI is working to fix an issue that caused major outages in its applications, including ChatGPT. A statement from the artificial intelligence (AI) company, posted on the social media platform X just after 4 p.m. ET Thursday, noted "most" of ChatGPT, the API, and Sora were down. An error status page shows OpenAI identified an issue with high error rates on ChatGPT, the API, and Sora at 2 p.m. and began investigating.

ChatGPT Outage: OpenAI says it is investigating the issue ...

The logo of ChatGPT is displayed on a mobile phone screen in front of a computer screen with the logo of OpenAI in Ankara, Turkey, on July 11, 2023. An OPENAI CEO SAM ALTMAN TO DONATE $1M TO TRUMP'S INAUGURAL FUND.

Issue Cause and Resolution Updates

OpenAI said the issue was caused by an upstream provider, which is a company that connects a local internet service provider's network to the internet. Two additional updates at 3 p.m. and 4 p.m. noted OpenAI was "continuing to work on a fix for [the] issue." As of 6:30 p.m., ChatGPT and the APIs were partially recovered, and Sora was fully operational.

AI Regulation: How Is This Tech Regulated Globally and Why?

The OpenAI logo is seen displayed on a mobile phone screen with the ChatGPT logo in the background. "We're sorry for the trouble this is causing," the company wrote. "We’ve identified the issue and have started recovery. We hope to be back asap." Users around the world took to X to comment on the outages, with some noting the crash inhibited their ability to do research and complete school or work assignments.

The ChatGPT website displayed on a laptop screen is seen in this illustration photo taken in Krakow, Poland, on April 11, 2023.

GET FOX BUSINESS ON THE GO BY CLICKING HERE

A spokesperson for OpenAI on Thursday referred FOX Business to the statement and declined to provide further comment on the outages. Read more on FOX Business.