Google Gemini continues to display WRONG information about Quick Ride!
Despite our efforts to correct the information, Google Gemini AI continues to show inaccurate details regarding Quick Ride. We have repeatedly reported this issue, even reaching out to key individuals such as Sundar Pichai, Preeti Lobana, Sanjay Gupta, and Roma Datta Chobey in Google India. Despite our attempts, Gemini AI still displays our customer support number as belonging to Rapido.
Even though we have updated our contact number multiple times, Google's systems have swiftly crawled our website to reflect these changes. However, Gemini AI persists in associating our information incorrectly.
Here is an image showcasing how to add contact number in Google my business:
Concerns and Consequences
This misinformation is not only misleading but also causing confusion among thousands of users, significantly impacting our business operations. We demand immediate action from Google to rectify this issue:
- Delink Quick Ride and Rapido from Gemini AI suggestions.
- Provide compensation for the losses and disruption caused.
It is evident that Google AI is lacking in its ability to promptly adapt to factual information, highlighting a clear gap in its learning capabilities.
For more insights into the future of customer engagement, you can check out this image from Salesforce showcasing their AI ecosystem:
If you would like to learn more, you can visit the Google and Rapido LinkedIn pages for updates on this situation. We are hopeful for a swift resolution to this ongoing challenge.
For additional details or to comment on this issue, please visit this link.
