Re: Urgent Billing Assistance Request – Unexpected Charge on Google Cloud Account
I hope you are doing well. I am reaching out regarding an unexpected charge of €4,000 on my Google Cloud account. I recently launched an app using Firebase and had anticipated gradual user growth of around 10,000 users in three months. However, I unexpectedly received 90,000 users in just two days, which resulted in a much higher cost than I had budgeted for.
As an individual developer and a full-time employee, I was not financially prepared for such a sudden charge. My original plan was to start monetizing the app after reaching 10,000 users through ads, which would have helped cover the server costs. Due to this situation, I have already deleted my database and removed my app from the Play Store to prevent further charges.
Assistance Needed
I kindly request your assistance in:
- Reviewing the billing charges on my Google Cloud account
- Providing guidance on cost optimization strategies
- Assisting in setting up budget alerts and limits
I sincerely appreciate any help you can provide, as I would love to continue using Google Cloud in a more controlled and budgeted manner in the future. Please let me know how we can proceed.
Sincerely,
Name: AZIZ ULLAH
Email: (PII Removed)
Billing Account ID: 01E4B5-E5F9EC-8CEF15
Additional Resource for Billing Assistance
Hello @azizullah1128, unfortunately we do not handle billing concerns in this community, but I want to provide you with another resource for your concern.
GCP billing management: https://cloud.google.com/billing/docs/how-to/manage-billing-account?hl=en&visit_id=63847679012644805...
Regards,
Miqua
